Meet the EAP Staff

Richard J. Demers, M.Div, LMHC, CEAP, SPHR – Executive Director

Mr. Demers has over 30 years of experience providing Employee Assistance Program services to organizations, individuals and families. Recognized as a leader in the field of Employee Assistance, Mr. Demers has served as the president of the Northeastern Chapter of Employee Assistance Professionals Association (EAPA), and the EAP Advisory Committee for the New York State Office of Alcoholism and Substance Abuse Services. His Credentials include:

  • Licensed Mental Health Counselor (LMHC)
  • Credentialed Alcoholism and Substance Abuse Counselor (CASAC)
  • Certified Employee Assistant Professional (CEAP)
  • Department of Transportation (DOT) Qualified Substance Abuse Professional (SAP)
  • Senior Professional in Human Resources (SPHR)

Mr. Demers has also served as President of the Board of Directors of the Warren, Washington, and Saratoga County Council on Alcoholism and Substance Abuse; President of the Hudson Falls Rotary Club; Chairman of Washington County Community Services Board; member of the Leadership and Management Development Committee, the Health Issues Committee, and the Workplace Health and Wellness Council of the Adirondack Regional Chamber of Commerce.

Carol Carlson, MSCP

Carol received her BA from SUNY Potsdam and her MS in Counseling Psychology from the College of St. Joseph in Rutland, VT. She has worked in a variety of service-oriented positions including Franklin County Domestic Violence, Sexual Trauma & Recovery Services of Washington County, North Star of Franklin County (a program for persons with mental illness) and Coordinator of the Child at Risk Response Team of Schoharie County. She has served as a member of NOVA trained Capital District Crisis Response Team, a non-profit group that provides crisis response intervention following a major natural disaster or traumatic event. She has served on the Board of Directors for Capital District Crisis Response Team and Child at Risk response Team of Schoharie County. Through her employment as Crime Victim Specialist for the New York State Police, she provided crisis and supportive counseling, personal and criminal justice advocacy and referrals to families who have been victimized by crimes such as domestic violence, identity theft, DWI crashes, homicide and adult and child sexual abuse.

Kathleen Flanagan, LCSW, MS

Kathleen earned her master’s degree in social work from the State University at Albany, and her master’s in early childhood education from the College of St. Joseph in Rutland, VT. She is a licensed clinical social worker and educator and has worked for 25 years in a variety of community mental health and educational settings as a counselor for individuals, children, and families. She currently serves as the vice-president of the Board of Directors for Warren, Washington Association for Mental Health, and is a member of the Washington County Community Services Board.

Brenda S. Reid, LMSW

Brenda S. Reid, LMSW – Brenda received her BA in sociology/Social Work from The College of Saint Rose and her Master’s in Clinical Social Work from SUNY Albany.  Brenda has over 20 years of experience in the behavioral health-care field.  Fourteen years have been dedicated to working in the Employee Assistance Program arena (EAP), first at Morristown Memorial Hospital in NJ as a Counselor/Managed Care Consultant, and Trainer for the Northeast Region and then with an International EAP provider, Empathia, Inc. (formerly NEAS, Inc.) as an Account Executive/consultant/Critical Incident Debrief/and Trainer in Waukesha, WI.

Prior to serving in the EAP arena, Brenda worked in upstate NY as an out-patient substance abuse counselor, and as psychiatric Social Worker on an in-patient Mental Health Unit and as Community Relations Coordinator for a private psychiatric hospital.


About EAP